FAQ

Retail & Trade Partner FAQ

Q: What are the minimum order requirements?
A: Trade partners need to meet a £50 minimum order value. We offer free delivery on orders over £75.
Q: How do I apply for a trade account?
A: Trade accounts are available for qualified businesses. Please click here to fill in the form. Trade accounts are reviewed within 2 working days.
Q: What are your delivery timeframes?
A: Orders are fulfilled within 2-3 working days using DHL for next-day delivery.
Q: Do I need a trade account to order?
A: No, anyone is welcome to purchase from Sherwood Paws, if you do not have a trade account you will pay the normal retail price displayed.

Q: What is your pricing structure for trade customers?
A: Trade customers receive special pricing below RRP.
Q: How can I check stock availability?
A: Our trade portal provides real-time stock information for Red Dingo products.

Q: Are you the official UK distributor for Red Dingo?
A: Yes, Sherwood Paws is the exclusive UK distributor for Red Dingo products.

Q: What makes Red Dingo products unique?
A: Red Dingo products feature premium quality materials and innovative designs for durability and comfort.
Q: What safety features are included in Red Dingo cat collars?
A: Cat collars come with a safety release fish clip and a wildlife protection bell.

Q: How can I place an order?
A: Orders can be placed through our website or by contacting us directly.
Q: What are your delivery options?
A: We offer delivery within 2-3 working days using DHL for next-day delivery.

Q: How can I contact Sherwood Paws?
A: You can reach us via email at sales@sherwoodpaws.co.uk or by phone at 01623 209400. Please click here to fill in the contact us form.